She was very attentive and helpful in the course of the planning course of – ensuring all our questions had been answered and reviewing all of the paperwork offered to us. She additionally gave us good concepts and shared her knowledgeable opinion about activities and destinations. Online travel agents are a useful advertising and third-party distribution useful resource for motels and play a big function in online distribution (Inversini & Masiero, 2014). In the primary quarter of 2014, 13.2% of hotel bookings for individual leisure and enterprise travellers had been made by way of OTAs (for example, Expedia, Hotels.com, Kayak.com).
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